Privacy Policy Update 22/11/24
Privacy Policy for Risepermit App
Introduction
Tecoora Pty Ltd (“we,” “our,” or “us”) has created the Risepermit mobile application as a commercial app to provide users with legal consultation services and visa related information. This Privacy Policy outlines how we collect, use, store, and protect personal information gathered from users through the Risepermit app. By using our app, you consent to our data practices as described here.
Disclaimer
Risepermit is a private service and is not affiliated with any government entity. We do not provide government services; instead, we connect users to reliable government sites and provide information based on available resources.
Information Collection and Usage
Personal Information
Account Information:
When creating a Risepermit account, we collect your name, email address, and password to establish and secure your profile.
Profile Information:
Additional details such as contact number, address, and other information related to legal consultation can be provided at your discretion.
Payment Information:
To book consultations, payment details may be collected and processed by third-party payment providers.
Usage Information
App Usage Data:
We collect data on your interaction with the app, including page views, features used, and session length, to enhance your experience.
Device Information:
Device-specific information such as device type, operating system, and unique identifiers may be collected for performance and security improvements.
Third-Party Services
We utilize third-party services, which may collect certain information as well. For details, refer to:
- Google Services
- OneSignal
Social Login
If you sign in through social accounts, we may collect your profile picture, email, first name, and last name from the social platform. This data helps us simplify the sign-in process and enhance user experience.
Data Collection and Sharing Practices
Types of Data Collected We collect Personal and Sensitive User Data to facilitate services such as booking consultations, enhancing app functionality, and communicating with users.
Information Sharing
Legal Compliance:
We may disclose data if legally required.
Service Providers:
To deliver Risepermit’s services, we may share data with third-party providers (e.g., payment processors, legal professionals), limited to what is necessary and in accordance with this policy.
Cross-border Disclosure
Your information will not be transferred and processed in countries outside Australia. We take measures to ensure this data is protected in compliance with this Privacy Policy and applicable privacy laws.
Data Retention and Deletion
We retain personal data only as necessary to fulfill the purposes outlined in this policy or as required by law. Upon your request, we will delete your data, subject to legal obligations. Retention of archived data on backup systems (such as audit logs) may extend beyond this period.
Data Security
We employ industry-standard security measures, including encryption, access controls, and security audits, to protect your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Risepermit is intended for users aged 18 and above. We do not knowingly collect information from users under the age of 18. If such data is discovered, we will promptly delete it.
Cookies
While Risepermit does not directly use cookies, third-party services may employ cookies to enhance service quality. You may control cookie settings in your browser, though this may affect certain app functionalities.
Third-Party Links
Our app may contain links to external sites. We are not responsible for these sites’ privacy practices or content. Please review each external site’s privacy policy before engaging with them.
In-App Purchases
The app enables in-app purchases processed through Google Play or App Store. For any payment-related issues, please contact the app store provider. Additionally, payment transaction data is subject to the terms of the respective app store, and data retention policies may differ.
Processor Disclosure
This certification includes information collected through our website and Risepermit mobile app. We process data to provide Risepermit services to our users. Individuals may contact Risepermit for data inquiries and corrections. Upon termination, data will be deleted within 60 days, unless required for compliance or archived securely in back-up systems.
Third-Party Service Providers
Personal information may be transferred to service providers assisting in the delivery of Risepermit Services, as outlined in service agreements.
Data Sources
Sources of Information:
At Risepermit, we prioritize providing accurate and reliable information to our users. To achieve this, we utilize data from trusted and official Australian government websites. These sources are integral to the features and services provided by our app, ensuring compliance and accuracy in all aspects of visa consultation and application processes.
The following official government websites are utilized as primary sources of information in Risepermit:
- Points Calculator
https://immi.homeaffairs.gov.au/help-support/tools/points-calculator
This tool is used to calculate eligibility scores for various Australian visas based on criteria such as age, skills, and qualifications. - Canberra Matrix
https://www.act.gov.au/migration/skilled-migrants/canberra-matrix
This site provides guidance for the ACT nomination process and points matrix. - Skilled Occupation List
https://immi.homeaffairs.gov.au/visas/working-in-australia/skill-occupation-list
We refer to this list for occupations eligible for Australian skilled migration programs. - Australian Business Number (ABN) Registration
https://www.abr.gov.au/business-super-funds-charities/applying-abn
This resource is used to guide users through the ABN registration process when required for visa-related purposes.
Tax File Number (TFN) Application
https://www.ato.gov.au/individuals-and-families/tax-file-number/apply-for-a-tfn
This information assists users in understanding and applying for their TFN, essential for working in Australia.
Verification and Transparency
These links demonstrate that Risepermit relies on publicly available government data to ensure the app’s features are trustworthy and accurate. By including these links, we maintain transparency with our users and comply with the Google Play Store’s guidelines.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Updated policies will be posted within the app or on our website, taking effect immediately upon posting.
Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: team@tecoora.com.au
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